Thanks for choosing the right package for your kid at DHII Academy. If you are unable to continue and need a refund, we're here to help.
Cancellation
Your order is eligible for cancellation at any point after purchase and during the validity of the purchase period. The refund would be made pro-rata on the standard number of classes (not-withstanding the special classes and offers), basis which the number of cases attended would be calculated and charged, and the remaining amount would be refunded. You can cancel such an order through an email at support@dhiiacademy.live or through calling us on +91 6364423623.
Returns
We offer a money-back guarantee for all purchases made on our website. All of DHII’s learning packages come with a trial period of 7 days, prior to joining. If you are still not satisfied with the package that you have purchased from us, you can get your money back, NO QUESTIONS ASKED. You are eligible for a full reimbursement if you put in a refund request within 7 working days of your purchase. After the specified period, you will be eligible for a pro-rate refund as stated above. Your request needs to be duly made through an email to refunds@dhiiacademy.live or through a telephonic conversation on the designated contact numbers.
Refunds
Your cancellation will be made IMMEDIATELY and with NO QUESTIONS ASKED, we will initiate a refund to your original method of payment. You will receive the credit, depending on your card issuer's/Bankers’ policies.
Contact Us
If you have any additional questions or would like to request a refund, feel free to contact us.
Grievance Officer: Ms. Mona Sutrave
Address: First Floor, Above ICICI Bank ATM, 5th Cross, Malleshpalya, New Thippasandra Post, 6th Cross, CV Raman Nagar, Bangalore-560075.
Reach out to us on contact@dhiicademy.live, enquiry@dhiiacademy.net in case of any queries.